Lync Desktop sharing
Lync Desktop sharing allows you to connect to your customer’s or co-workers desktops. Share your desktop, application. or request remote control on their desktop. This is one of the features that can be very useful to Office365 subscribers. You can share your desktop or individual application, or you can have an external user share their desktop or application. You can even request remote control and remotely run their desktop.
This can be a huge. We have one client who is a CPA and by using Microsoft Lync they can connect to the clients desktop, view the accounting program, and offer suggestions or solutions to the customers problems. The benefits the customers by having faster response from the accountant, and helps the CPA by eliminating a trip to the clients that may take 20-40 minutes each way. Lync Desktop sharing may pay for your entire Office365 subscription.